Spedizione e consegna

Shipping and delivery


Shipping and Delivery

Unless otherwise agreed, deliveries will be made by affiliated carriers. Shipments will be made after receipt by Lufra S.r.l. Single member of the certificate of payment of the order total. Lufra S.r.l. In no case will Unipersonale be responsible for any delays or non-fulfillment of orders due to unforeseeable circumstances or force majeure; nor for delays attributable to the carrier of the goods. Lufra S.r.l. Unipersonale reserves the right to fulfill orders even partially, and to invoice individual deliveries. In the hypothesis that the carrier is appointed, in any capacity by the customer, Lufra S.r.l. Unipersonale will not be responsible for the loss and / or damage of the product from the moment of delivery of the goods to the carrier at its warehouses. Any complaint due to errors and inaccuracies must be received within 15 days. from the receipt of the goods to the e-mail address info@lufrasrl.it so that the appropriate measures can be activated to safeguard the Customer's rights. The goods are shipped carriage paid, insured by debit on the invoice; in the event that the goods were shipped carriage forward, upon indication of the customer, the risk is to be considered borne by the customer from the delivery of the goods to the carrier from its warehouses. Upon delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document (DDT). In the event of any discrepancy, the same must be reported on the same accompanying document and confirmed, within fifteen days by fax or registered mail, to your reference sales representative. Even if the packaging is intact, the goods must be carefully checked. Any hidden anomalies must be reported in writing by fax or registered letter with return receipt. within fifteen days of receipt. Any report beyond these terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.


The transport of the purchased products will take place through national and / or international couriers. Transport costs are borne by the end user, and will in any case be specified when ordering.


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